PRIVACY POLICY

Effective Date: September 1, 2025

Surf Farm (“we,” “our,” “us”) respects your privacy and values the trust you place in us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, shop with us, or interact with our brand.

1. Information We Collect

When you interact with Surf Farm, we may collect:

  • Personal information: name, email, phone number, billing and shipping addresses, payment details.

  • Account information: login credentials if you create an account.

  • Purchase information: products purchased, order history, preferences.

  • Technical information: IP address, browser type, device type, cookies, and analytics data.

  • Optional info you share: responses to surveys, social media interactions, or marketing sign-ups.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.

  • Communicate with you about orders, returns, or customer service requests.

  • Send you marketing emails or texts if you’ve opted in.

  • Improve our website, products, and customer experience.

  • Prevent fraudulent activity and maintain website security.

  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal information. We may share information only with trusted third parties, including:

  • Service providers: payment processors, shipping carriers, email marketing platforms.

  • Business partners: analytics or advertising services that help us improve.

  • Legal reasons: if required by law, court order, or to protect our rights and safety.

4. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze site traffic. You can adjust cookie settings in your browser, but some features may not work as intended if you disable them.

5. Your Rights

Depending on your location, you may have rights to:

  • Access the information we hold about you.

  • Request corrections or updates to your personal data.

  • Request deletion of your information (subject to legal obligations).

  • Opt out of marketing communications at any time by clicking “unsubscribe” or contacting us.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no internet transmission or storage method is 100% secure, so we cannot guarantee absolute security.

7. Children’s Privacy

Our site and products are not directed to children under 13, and we do not knowingly collect information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out:

Surf Farm
howdy@surf-farm.com